Built on a Broken Promise — Then Fixed for Good
Jacob Nelson founded HVAC Near Me Repair in 2013 after a deeply personal experience. During a brutal winter storm, his elderly parents' furnace failed. The first company that responded charged an exorbitant "emergency fee," quoted an inflated repair price, and ultimately installed a part that failed again within a week.
Jacob — then a working NATE-certified HVAC technician — knew the industry could do better. He set out to build a company defined by the principles most companies claim but few actually follow: genuine transparency in pricing, unwavering technical standards, and accountability for every job performed.
Twelve years later, HVAC Near Me Repair has grown from a single van operation into a nationwide network of NATE-certified professionals serving thousands of homes and families across 25+ states. The core promise has never changed: show up on time, charge a fair price, fix it right the first time, and stand behind the work.
The Principles That Guide Everything We Do
Radical Transparency
You see exactly what you're paying for and why before a single tool is picked up. No diagnostic-to-repair bait-and-switch. No inflated parts markups. No surprise charges on your invoice.
Technical Excellence
NATE certification is a requirement, not a marketing claim. Every technician must pass rigorous continuing education, factory training, and internal technical assessments to maintain their standing on our team.
Accountability
When something goes wrong — and occasionally it does — we own it completely. Our 1-year parts and labor warranty isn't just a policy; it's a reflection of our confidence in every repair we perform.
Respect for Your Home
Every technician wears shoe covers, uses drop cloths, and leaves your home cleaner than they found it. We treat your home with the same care and respect we'd show our own family's house.
Urgency & Reliability
We understand that HVAC problems are urgent. We show up when we say we will, we communicate proactively, and we don't close a job until we're certain you're fully satisfied with the result.
Environmental Responsibility
We handle all refrigerants in compliance with EPA Section 608 regulations, recommend high-efficiency equipment that reduces energy consumption, and properly dispose of all replaced components.